top of page
Search

My role as a Technical Support Representative

Updated: Mar 27, 2020

I've been a Technical Support Representative for almost three years for a cable and internet company in USA. I am answering phone calls to provide technical assistance to clients. I assist them in diagnosing issues with their internet connection, provide troubleshooting instructions and also monitor their connection status from my end. All interactions are recorded in a CRM System for transparency and to help us maintain a good relationship with the clients.


 
 
 

Comentarios


©2020 by Emmanuel Mabaling. Proudly created with Wix.com

bottom of page